Company: Progressive Infotech
Role Name: – Field Support Engineer L1
Department: IT & Information Security
Education: Any Graduate
Type of Job: – WFO
No of days working in a week: – 6 days
Role & responsibilities:
Job Descriptions: – Desktop Support Engineer
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and users.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have good communication and technical knowledge
Contact Details
Apply now -Share CV/Resume.
📩 ekta@progressive.in
Job Category: Information Technology
Job Type: Full Time
Job Location: Bhuj Mundra Naliya